Política de envío

Shipping & Delivery Policy

At Ethos Color, every order is packed with care to bring a little more color and confidence to your day. We want your items to arrive safely and on time, so here’s everything you need to know about shipping.

Processing Time

All orders are carefully prepared and shipped within 1–2 business days (excluding weekends and holidays). We perform strict quality checks to ensure your items arrive in perfect condition.

Shipping Destinations & Timelines

We proudly offer worldwide shipping. Free standard shipping is available for orders over $36.99.

Destination Estimated Delivery
United Kingdom | Other European Countries 6~9 Days
ltaly 7-9 Days
Canada 6~12 Days
United States  8-10 Days
U.S. Territories (Puerto Rico, U.S.Virgin Islands, etc.) 10-15 Days
Australia & New Zealand
Saudi Arabia, UAE, Kuwait, Qatar,Oman, Bahrain, Morocco, Egypt 
6-10 Days
Mexico, Chile, Colombia 10-17 Days

 

Note:

Other countries not in the list, please see the actual payment page or contact our customer service.


💡 If your country is not listed, please check the payment page or contact us for details.

Order Tracking
Once your order ships, you’ll receive a confirmation email with your tracking number and a link to the carrier’s website. You can also track your order directly through your account page.

International Orders: Customs, Duties & Taxes
Your shipment may be subject to import duties and taxes upon arrival in your country. These fees are the customer’s responsibility. We recommend checking with your local customs office in advance if you have concerns.

Address Accuracy
Please ensure your shipping address is complete and correct. We are not responsible for lost or delayed packages due to address errors. Additional fees may apply if a package is returned to us.

Delivery Delays & Missing Packages
While we strive for timely delivery, delays can occur due to:

  • Weather or natural events

  • Customs clearance procedures

  • Carrier service issues

If your package is marked “delivered” but hasn’t arrived, please contact the carrier first. We’re here to support you through the process.

Contact Us
For any shipping or order questions, our support team is happy to assist.
📧 service@ethoscolor.com